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Cookie Policy

Last updated: July 29, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

At Frosty Moss Relocation Services, we use cookies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Cookie Name Purpose Duration
session_id Maintains user session and security Session
cookie_consent Stores your cookie preferences 1 year
csrf_token Security protection against cross-site attacks Session

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

2.3 Marketing Cookies

These cookies track visitors across websites to deliver personalized advertisements and measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions 3 months
fr Facebook - delivers targeted advertising 3 months
ads_preferences Stores advertising preferences 1 year

3. How We Use Cookies

We use cookies for the following purposes:

  • Website Functionality: To ensure our website works properly and securely
  • User Experience: To remember your preferences and settings
  • Analytics: To understand how visitors use our website and identify areas for improvement
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness
  • Security: To protect against fraudulent activity and enhance website security

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These may include:

  • Google Analytics: For website analytics and reporting
  • Facebook Pixel: For advertising and conversion tracking
  • Social Media Platforms: For social media integration and sharing
  • YouTube: For embedded video content

We do not control these third-party cookies. For more information about these cookies, please refer to the privacy policies of the respective third parties.

5. Managing Your Cookie Preferences

5.1 Cookie Settings

You can manage your cookie preferences at any time by:

  • Using our cookie banner when you first visit our website
  • Clicking on the cookie preferences link in our website footer
  • Adjusting your browser settings (see section 5.2)

Update Your Cookie Preferences

5.2 Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click on "Settings" in the menu
  2. Click on "Privacy and security"
  3. Click on "Cookies and other site data"
  4. Choose your preferred settings

Mozilla Firefox

  1. Click on "Options" in the menu
  2. Click on "Privacy & Security"
  3. Under "Cookies and Site Data," click "Manage Data"
  4. Choose your preferred settings

Safari

  1. Click on "Safari" in the menu bar
  2. Click on "Preferences"
  3. Click on "Privacy"
  4. Choose your cookie preferences

Microsoft Edge

  1. Click on "Settings" in the menu
  2. Click on "Privacy, search, and services"
  3. Under "Cookies," choose your preferred settings

6. Impact of Disabling Cookies

If you choose to disable or restrict cookies, please note that:

  • Some parts of our website may not function properly
  • Your user experience may be less personalized
  • You may need to re-enter information each time you visit
  • Some features and services may not be available

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by:

  • Updating the "Last updated" date at the top of this policy
  • Displaying a notice on our website
  • Sending an email notification to registered users

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Frosty Moss Relocation Services

45 Canary Wharf
London E14 5AB
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

9. Data Protection Rights

Under UK data protection laws, you have rights regarding your personal data, including data collected through cookies. For more information about your rights and how we handle your personal data, please see our Privacy Policy.

10. Consent

By continuing to use our website after being informed about our use of cookies, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences or browser settings.

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